Privacy Policy

1. What data we collect

When you use VyaparSeva, we may collect:

• Personal details: name, email address, phone number.
• Business details: business name, type, location, online presence.
• Service preferences and the requirements you share with us.
• Payment information processed securely via our payment partners.
• Usage data such as pages visited and basic device information.

2. How we use your data

• To deliver the services you sign up for and build your demo.
• To contact you about your project, send invoices and payment reminders.
• To improve the VyaparSeva platform, support and recommendations.
• To send occasional product updates — you can opt out anytime.

3. How we store your data

Your data is stored on encrypted servers hosted in India and the European Union. Access is restricted to authorised VyaparSeva team members on a need-to-know basis.

4. Third-party tools we use

To deliver our services we rely on trusted partners, including:

• Razorpay — for processing payments.
• WhatsApp Business API (Meta) — for chat automation.
• Google APIs — for Business Profile, reviews and analytics.

These partners process data under their own privacy policies and security standards.

5. Your rights

You have the right to access, correct, export or delete the personal data we hold about you. Email us anytime and we'll respond within 7 working days.

6. Contact us

For any privacy concerns, write to connect@vyapar-seva.online.

7. Governing law

This policy is governed by the Indian Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.